AT&T Kudos

Ok, so my last entry was about my problems with AT&T Rebate Debit cards. That was resolved to my satisfaction, but it did take the wind out of my overall good experience with them. Still, I really must say something good about AT&T. I know, I know, they are the Death Star... still.

When I got the iPhone, I expected to be paying more per month than I had been doing for years. I decided that it would be worth it. Then I discovered the Unity Plan.

The AT&T agent told me about the Unity Plan when I went in to get my wife and an employee's phone numbers ported to AT&T. He explained that the pricing for the Unity Plan was the same as the regular pricing, but it required that you put your wireless phone on the same bill as your home phone -- of course, that means you must have an AT&T home phone, which we do.

The real kicker, though, is that the Unity Plan makes all calls to AT&T phones free. This includes wireless AND wireline phones. A quick mental survey, and I figured this would cut my minutes in half. So I jumped on the plan. It was easy to port the two phones, and I got all of the paperwork and purchases completed in under an hour.

After I got my first phone bill, I wasn't sure what minutes were what. So I let a couple of more phone bills come. Then I took a good look at just how many plan minutes the three of us were using. It was definitely half of what we used to use. In fact, less than half.

I called up AT&T to reduce the total number of shared minutes on the plan. My target should be about 1,800 minutes per month. But AT&T only offers 1,400 or 2,100 minutes. Since I had a BUNCH of rollover minutes accumulated, I opted for the 1,400 minute plan. When, if, we burn through the rollover minutes, I'll flip to the 2,100 minute plan.

The good news is that my phone bill has actually gone down. On SunCom I used to pay for four phones. Now, with three phones, my bill works out to be less than the amount I would have paid for three phones on SunCom.